General Status
Conversations Today
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Unique phone numbers
💬
Automatic Resolution
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Without human agent
✅
Escalation Rate
--
Required a human agent
👤
Avg Response Time
--
Seconds to reply
⏱
Active Documents
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In knowledge base
📄
Server Status
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Calculating...
🌐
Active Documents
⨨ Knowledge Base
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Server
🟢
Status
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Uptime
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Response
~1.2s
Idioma
ES
Version
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Recent Activity
alpha-bot - real time activity
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Saved Conversations
All Chats
0
Loading conversations...
💬
Select a conversation from the list
to view chat history and generate an AI summary.
to view chat history and generate an AI summary.
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Calendario de Citas
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Cargando calendario...
Confirmada
Cancelada
Completada
Seleccione un día
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Haga clic en un día del calendario para ver las citas.
Customer & Bot Insights
Total Conversations
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all time
Total Messages
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customer + bot
Avg / Conversation
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messages each
Busiest Hour (UTC)
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highest traffic
⚇ Message Split
CUSTOMER VS BOT
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Customer: --
Bot: --
⚐ Overall Summary
Analyzing conversations...
Top Customer Topics
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☺ What Customers Ask
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⚙ How Bot Is Handling
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Per-User Summaries
👤 Individual Customer Insights
Click a card to open full chat
Loading user summaries...
Test Bot Conversation
Private Test Space
Conversation ID: --
Messages here are stored separately and do NOT appear in the Conversations tab. Use this space to try prompts without affecting real customer data.
No messages yet. Say hello to the bot below.
Knowledge Base & Product Catalog
⚑ Knowledge Base (PDF)
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PDF
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Ready
Processing...0%
Initializing...
⚑ Alquileres (PDF)
Cargando archivo actual...
PDF
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Listo
Procesando...0%
Inicializando...
⚙ Servicio Técnico (PDF)
Cargando archivo actual...
PDF
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Listo
Procesando...0%
Inicializando...
▣ Product Catalog (XLSX)
Loading current file...
XLSX
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Ready
Processing...0%
Initializing...
Note: PDF upload triggers an in-memory re-vectorize (the bot stays online). XLSX changes take effect immediately — it's read fresh on every query.
Active Knowledge Base
⨨ Vectorized Documents
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Server Control
◉ System Status
🟢
General Status
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Uptime
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Response Time
~1.2s
Port
--
Version
--
Loaded Docs
--
Idioma
ES
≡ Live Server Log
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User Management
👥 Create User
Note: passwords can only be set at creation time. To change a password, delete and recreate the user.
Números Permitidos (WhatsApp)
Solo estos números pueden conversar con el bot. El resto será ignorado.
Números de Escalación (WhatsApp)
Reciben un aviso cuando un cliente pide hablar con una persona o hay un fallo del bot. Sin chat abierto en 24h, configure .env: WATI_ESCALATION_TEMPLATE_NAME y WATI_CHANNEL_NUMBER.
Webhook (WATI)
URL secreta del webhook para WATI. Cópiela y péguela en la configuración de WATI. Si rota la clave, la URL anterior deja de funcionar y deberá actualizar WATI con la nueva.
Existing Users
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Horario del Bot (Stand By)
Horario del Bot
Definí cuándo el bot está Activo, en Stand By o Inactivo. Sin franja asignada, el bot queda Activo.
Feriados
System Logs
≡ Full Log
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